Tines
No-code security automation platform replacing legacy SOAR workflows
Tines brings a refreshingly clean, no-code approach to security automation that eliminates the playbook maintenance burden that kills SOAR adoption — security analysts love it because they can build and own their own automations without needing a SOAR engineer.
SWOT Analysis
- No-code story builder designed for security analysts, not developers — highest organic adoption in SOAR
- API-first architecture: any security tool with an API can be integrated without pre-built connectors
- Used by high-trust organizations (Coinbase, Canva, Databricks) for mission-critical security workflows
- $1B+ valuation with strong enterprise customer references validating product-market fit
- Human-in-the-loop design for security approvals — escalation paths are built-in, not bolted-on
- SOAR market disruption: enterprises frustrated with XSOAR complexity looking for simpler alternatives
- Security engineering teams: Tines as the automation platform for modern, code-adjacent security ops
- IT operations expansion: security team success creating foothold for broader IT automation
- AI security workflows: building GenAI-powered automated investigation and response stories
- No built-in LLM reasoning engine — AI capabilities rely on connecting to external APIs
- Playbook content library smaller than legacy SOAR platforms (XSOAR, Splunk SOAR)
- Limited pre-built detection and alerting capabilities — Tines is automation, not detection
- Sales motion is still primarily inbound and product-led — enterprise outbound scale still building
- Torq competing directly in the same no-code SOAR displacement market
- Palo Alto XSOAR and Splunk SOAR improving no-code capabilities to reduce their switching losses
- Microsoft Sentinel automation rules covering basic SOAR needs within M365-centric organizations
- Chronicle SOAR (Google) and AWS Security Hub competing for cloud-native security teams
User Sentiment
Synthesized from G2, Gartner Peer Insights, and analyst review data.
- Story-based visual automation is the best UX in the security automation market
- Security analysts can build and own their workflows without writing Python or relying on engineering
- Any API integrates via HTTP action — complete flexibility without waiting for vendor connectors
- High trust: teams automating critical workflows (incident response, access revocation) reliably
- White-glove onboarding and customer success drives fast adoption
- No built-in AI reasoning — GenAI steps require external API configuration that analysts find technical
- Pre-built content library is smaller than legacy alternatives — more initial building required
- Complex branching logic in long stories is hard to debug
- Licensing at enterprise scale can be expensive for high-volume automation
Pricing & TCO
Analyst-synthesized pricing signals — directional only, contact vendor for current terms.
Starting Price
Free (5 live Stories); from $500/month (Team)
Typical ACV (Mid-Enterprise)
$30K–$200K for enterprise security automation
Market Segments
Deployment
Key Cost Drivers
- Number of live automation workflows (Stories) across security use cases
- Monthly action run volume above plan limits
- AI Story Builder usage in Enterprise tier
Published price list is rare in security tooling — exceptional transparency.
Full comparisonCustomer Profile
Typical segments
Typical buyer
Head of Security Engineering, CISO, or Detection and Response Lead
- 1Automated security incident response: triage, enrichment, and containment workflows
- 2Alert management: intelligent routing and prioritization of high-volume security alerts
- 3Security operations automation: vulnerability management, access reviews, and compliance reporting
Future Focus Areas
Tines AI: native LLM reasoning for intelligent security decision-making within stories
Security content library: building a pre-built playbook library to match legacy SOAR platforms
IT and non-security automation: expanding platform scope to cross-functional enterprise workflows
Tines Platform API: third-party SIEM and XDR vendors embedding Tines automation in their products
Enterprise analytics: ROI measurement and automation effectiveness dashboards